Welcome to HiFiSwap. These Terms of Service (the “Terms”)
govern your access to and use of the HiFiSwap platform,
including the website https://hifiswap.io/ and all related
applications, tools, and services (collectively, the
“Service”), operated by HiFiSwap and its affiliates
(“HiFiSwap”, “we”, or “us”).
By accessing or using any part of the Service, you confirm
that you have read, understood, and agree to be bound by
all of these Terms. If you do not agree, do not use the
Service.
1. Acceptance and Updates of the Terms
1.1These Terms take effect from the moment you access the
website or use any of the Services. By doing so, you
confirm that you reviewed and accepted these Terms
before completing any registration process.
1.2We may revise these Terms at any time at our sole
discretion. Revised versions will be posted on the
website and take effect immediately upon publication. We
may also notify you of changes by email or a website
banner. Your continued use of the Service after a
revision is posted constitutes acceptance of the updated
Terms.
1.3It is your responsibility to review these Terms
periodically. If you do not agree with any revision,
please stop using the Service immediately.
2. Service Overview
HiFiSwap operates a non-custodial crypto-asset exchange
platform. Through the Service, you can:
2.1Convert one crypto asset into another (an
“Exchange”);
2.2Access an aggregated marketplace with rate comparison
across integrated fiat service providers;
2.3Use decentralized exchange functionality for DeFi
tokens.
2.4All Exchange transactions are executed by third-party
liquidity providers on their respective blockchain
networks. HiFiSwap does not hold, store, or custody your
crypto assets at any stage of the exchange
process.
2.5“Crypto assets” means digital assets that can only be
transferred using blockchain technology, including
digital currencies, tokens, and other digital media of
exchange (such as Bitcoin, Ethereum, and XRP), and
expressly excludes securities of any kind.
2.6Exchange rates displayed on the platform are estimates
and may differ from quotes available through other
channels. The final rate is determined at the time the
transaction is executed and may differ from the estimate
initially displayed.
3. Eligibility
Before using the Service and throughout your use of it,
you must meet and continue to meet the following
conditions. You represent and warrant that:
3.1You are at least 16 years old, or have reached the age
of majority in your jurisdiction;
3.2You are not located in, a national of, or a resident of
any jurisdiction that expressly prohibits crypto-asset
trading, and you are not located in the United States of
America or any of its territories (Puerto Rico, American
Samoa, Guam, the Northern Mariana Islands, or the U.S.
Virgin Islands), collectively the “Restricted
Areas”;
3.3You use the Service of your own volition and at your
own risk;
3.4You are solely responsible for determining and
fulfilling any tax obligations that may arise from your
use of the Service;
3.5Your crypto assets were legally obtained and belong to
you, free of any security interests, encumbrances,
disputes, or seizures, and no third party has any claim
to them;
3.6You will provide accurate wallet addresses and
transaction information, and such addresses are not
involved in terrorism, fraud, or any illegal
activity.
HiFiSwap reserves the right to choose the markets and
jurisdictions in which it operates, and may refuse or
restrict service to any user or region at its sole
discretion.
4. Exchange Process
4.1To use the full functionality of the Service, you agree
to comply with our AML/KYC policies where applicable.
HiFiSwap may require additional identity verification or
proof of source of funds at any time.
4.2Rate options:
4.2.1Floating rate — the final rate is determined when the
transaction is processed and may fluctuate with market
conditions.
4.2.2Fixed rate — the rate is locked when the order is
created, protecting you from market fluctuations during
the exchange.
4.3If market conditions change significantly after you
initiate a transaction, HiFiSwap may process the
exchange at the updated market rate, or, where it cannot
proceed, refund the deposited crypto assets (less
applicable fees). Refunds are usually processed within 1
to 7 business days after you confirm the refund
address.
4.4User errors — For problems caused by user mistakes such
as entering an incorrect wallet address, using the wrong
blockchain network, or omitting a transaction memo or
destination tag, our technical team will assist where
technically feasible, subject to deduction of related
fees and operational constraints.
4.5Once such issues are resolved, recoverable crypto
assets will be returned to you after deduction of all
applicable fees and operational costs. All refunds
require your prior consent to the relevant
deductions.
5. Fees
HiFiSwap is committed to fee transparency. The platform’s
fee structure consists of two parts:
5.1Transaction fee — a service fee charged for executing
your exchange.
5.2Network fee — a blockchain fee paid to miners or
validators for processing and confirming on-chain
transactions. This fee is determined by each blockchain
network and may fluctuate at any time. The network fee
shown when an order is created is an estimate, and the
actual amount charged may differ.
6. Anti-Money Laundering (AML) & Know Your Customer
(KYC)
HiFiSwap is committed to preventing money laundering,
terrorist financing, and other illicit activity. We
reserve the right to apply AML/KYC verification procedures
to any user, wallet address, or transaction in accordance
with our internal compliance policies and applicable law.
7. Prohibited Conduct
You agree that you will not, and will not assist or
encourage any third party to:
7.1Use the Service in violation of any applicable law or
regulation;
7.2Use the Service for fraud, money laundering, terrorist
financing, or any other illegal activity;
7.3Exchange crypto assets derived from illegal gambling,
theft, corruption, or other illicit sources;
7.4Provide false, misleading, or fraudulent
information;
7.5Reverse engineer, decompile, disassemble, or otherwise
attempt to obtain the source code of our software;
7.6Access the Service or extract data using bots,
scrapers, crawlers, or other automated means without our
written authorization;
7.7Circumvent any security measures, access controls, or
content-filtering mechanisms used by HiFiSwap;
7.8Develop third-party applications that interact with the
Service without our prior written consent.
8. Risk Disclosure
8.1HiFiSwap does not provide investment, financial, or
legal advice. All exchange decisions are made at your
own judgment and risk. Before making any exchange, you
should independently assess whether the transaction is
suitable for your financial situation.
8.2Crypto assets are inherently highly volatile and remain
at an early stage of development both technically and in
terms of regulation. Crypto assets are not necessarily
protected or regulated by any government agency, and you
should not expect the same safeguards as traditional
financial products.
8.3The risk of loss in exchanging crypto assets can be
substantial. You acknowledge and accept full
responsibility for all risks and outcomes involved in
using the Service.
8.4You further acknowledge that risks inherent in network
systems (including hardware failures, software defects,
and network outages), as well as risks specific to
blockchain protocols (including protocol-level
vulnerabilities, unexpected behavior, and network
attacks), may affect your transactions.
9. Intellectual Property
9.1All intellectual property rights related to the Service
— including but not limited to software, source code,
trademarks, logos, interface designs, graphics, and
content — are owned by or licensed to HiFiSwap and
protected by applicable intellectual property
laws.
9.2We grant you a limited, non-exclusive,
non-transferable, revocable license to access and use
the Service solely for personal, non-commercial
purposes.
9.3You may not copy, modify, distribute, sell, or
commercially exploit any part of our intellectual
property without our express written permission.
9.4This license terminates automatically if your access to
the Service is suspended or revoked.
9.5Any content, feedback, or suggestions you voluntarily
submit to us become our property, and we may use them
for any purpose without restriction or
compensation.
10. Information Security
10.1You are responsible for safeguarding your transaction
information, including your HiFiSwap ID, transaction
hashes, wallet addresses, and the email associated with
your account. Do not disclose this information to anyone
other than authorized HiFiSwap support staff.
10.2HiFiSwap will not proactively ask you for account
credentials or sensitive personal data except to: (i)
complete a transaction you initiated; (ii) handle a
support inquiry; or (iii) fulfill legal compliance
obligations such as AML/KYC.
10.3HiFiSwap is not liable for any loss arising from
information you voluntarily submit through the website
or contact channels, or from the transmission of
information in response to requests we reasonably
believe to be legitimate.
11. Limitation of Liability
11.1The Service is provided on an “As Is” and “As
Available” basis. We disclaim all warranties, express or
implied, including warranties of merchantability,
fitness for a particular purpose, and
non-infringement.
11.2To the maximum extent permitted by law, HiFiSwap and
its directors, officers, employees, and agents shall not
be liable for any direct, indirect, incidental,
consequential, or punitive damages arising from the use
of or inability to use the Service — including damages
caused by reliance on platform information, system
errors, computer viruses, transmission delays, or
unauthorized access — regardless of the legal theory and
whether or not we were advised of the possibility of
such damages.
11.3Exchanges executed through the platform are
irreversible. Please verify all transaction details
carefully before confirming. Once crypto assets leave
the platform, HiFiSwap assumes no responsibility for
them and does not guarantee continuous availability of
the Service.
11.4Our aggregate liability for all claims related to the
Service shall not exceed the total fees you paid to
HiFiSwap in the three (3) months preceding the event
giving rise to the claim.
11.5HiFiSwap actively cooperates with law enforcement to
combat fraud in the crypto-asset space. We reserve the
right, at our sole discretion, to suspend or terminate
any exchange we believe involves illegal activity,
without prior notice and without any obligation to
disclose our reasons.
12. Indemnification
You agree to indemnify, defend, and hold harmless
HiFiSwap, its affiliates, and their respective directors,
officers, employees, and agents from and against all
third-party claims, liabilities, damages, losses, costs,
and expenses (including reasonable attorneys’ fees)
arising out of or related to:
12.1Your use of, or conduct in connection with, the
Service;
12.2Any breach or alleged breach of the representations,
warranties, or obligations set out in these Terms;
12.3Your violation of any applicable law, regulation, or
third-party right;
12.4Any dispute between you and a third party arising from
your exchange transactions.
If such a claim arises, HiFiSwap will notify you in
writing and, at your expense, provide reasonable
assistance with the defense. HiFiSwap reserves the right
to assume exclusive control of the defense of any matter
for which you are liable, in which case you agree to
cooperate with our defense of the claim.
13. No Securities Offering
13.1HiFiSwap supports only crypto assets that have not been
classified as securities by the U.S. Securities and
Exchange Commission (SEC) or other competent
regulators.
13.2The responsibility for confirming that a digital token
or currency does not constitute a security rests with
its holder. If there is reasonable doubt that a
particular asset may be classified as a security,
HiFiSwap reserves the right to delist it and discontinue
support.
13.3Nothing in these Terms constitutes investment,
financial, legal, or professional advice, nor any
representation or warranty that any crypto asset offered
through the Service is not a security.
14. Termination
HiFiSwap reserves the right to suspend or terminate your
access to the Service and delete your account and
registration data (including username and password) in the
following circumstances:
14.1Service discontinuation — If we decide to stop
providing the Service for any reason, we will give at
least 3 calendar days’ written notice by email;
14.2Breach of the Terms — If we determine, at our sole
discretion, that you have violated any provision of
these Terms, we may suspend or terminate your access
immediately without prior notice;
14.3Restricted Areas — If we determine that you are
accessing the Service from, or are a resident of, a
Restricted Area, we may suspend or terminate your
account immediately without prior notice.
HiFiSwap has no obligation to disclose its reasons for any
suspension or termination decision.
Upon termination of these Terms for any reason, Section 8
(Risk Disclosure), Section 11 (Limitation of Liability),
Section 12 (Indemnification), and Section 15 (General
Provisions) shall survive.
15. General Provisions
15.1Entire agreement — These Terms constitute the entire
agreement between you and HiFiSwap regarding the Service
and supersede all prior understandings and
agreements.
15.2Conflicts — If these Terms conflict with another
agreement between you and HiFiSwap, the terms of that
agreement prevail only if it expressly states that it
supersedes these Terms.
15.3No waiver — Our failure to exercise any right under
these Terms does not constitute a waiver of that
right.
15.4Severability — If any provision of these Terms is held
invalid or unenforceable, the remaining provisions
remain in full force and effect.
15.5Assignment — You may not assign your rights or
obligations under these Terms without our written
consent. HiFiSwap may freely assign its rights under
these Terms without your consent.